Employment

The San Francisco LGBT Community Center has the following opening(s) at this time:

Associate Director of Development

Facilities (Janitorial) Assistant

Employment Services Specialist

JOB TITLE:                  Associate Director of Development  

REPORTS TO:             Director of Development and Marketing

STATUS:                      Full-Time/Exempt.

COMPENSATION:         $70,000  

Paid medical, vacation, holiday and personal days

GENERAL SUMMARY:

The SF LGBT Center is seeking a dynamic team player with excellent project management and event planning experience to serve as the Associate Director of Development. The position works with staff and board members to develop strategies and plans to acquire new donors, boost donor retention and improve fundraising effectiveness. This position manages the Center’s annual fund, annual fundraising gala and donor cultivation events. This is a leadership position within the Center’s development team with opportunities for future advancement.  

ESSENTIAL JOB FUNCTIONS:

Project Management:

Manage the Center’s Annual Fund. Manage direct mail, phone banks, peer-to-peer fundraising, and other strategies for donor engagement. Manage timelines, track activities and assure timely completion of fundraising campaigns and various deliverables for the Development Department. Co-create, write, and disseminate solicitation and stewardship materials.

Build and manage a donor moves management process in the effort to cultivate and sustain lifelong relationships with contributors to the Center. Set priorities and schedule for donor engagement providing ongoing support to solicitors including the Executive Director, Director of Development and Marketing, board members, and volunteers.

Oversee prospect research. Identify and track donor prospects through analysis of giving history, donor interest, and utilization of external research tools. Build and share donor prospect profiles for use by solicitors.

Event Planning and Implementation:

Oversee the planning and implementation of successful fundraising, cultivation, and some media/program events. Manage event contractors supporting annual fundraising gala.

Establish and steer project timelines, ensure revenue, and expense budget fulfillment. Build and execute strategy for effective fundraising activities including ticket sales, auctions, verbal asks, raffles, and in-kind contributions.

Build and sustain volunteer teams for specific activities. Work with board and staff to develop event themes, engage networks and inspire participation across the agency. Oversee all event and auction logistics.     

Donor and Partner Engagement:  

Establish and maintain relationships with segments of individuals, in-kind contributors, groups, and some institutional partners. Develop strategies for optimal engagement opportunities and drive contributions from assigned segments. Fulfill corporate sponsorships. Foster strong public relations among stakeholders.    

Evaluation:

In partnership with the Director of Development and Marketing and the Development Associate, create and disseminate reports that track effectiveness of fundraising activities and campaigns and analyze for strategy development.  

General Support:

Work with the Director of Development to develop the donor/contributed income revenue strategy. Assist in developing and implementing systems, annual planning, evaluation and budget. Participate in the Center’s Management team. Serve as a key team member for day-to-day operations. Supervise volunteers, interns, contractors and possibly staff (in the future). Comply with fundraising policies and best practices. Maintain high standards of personal ethics, professionalism and respectful communication.

Other Duties as Assigned

QUALIFICATIONS & EXPERIENCE:

1.     Commitment to the mission of the SF LGBT Center.  Demonstrated ability to work with a broad cross-section of the LGBT community with cultural competency, sensitivity and responsiveness to its varying needs. 

2.     Minimum four years of fundraising experience including project management, event planning and data management. Management, strategy and planning experience highly desired. Contractor, volunteer and intern supervision experience also highly desired.

3.     Experience with donor management software required. Experience in Salesforce and/or Exceed software strongly desirable.

4.     Strong writing, editing, proofreading skills, and oral communication skills preferred.

5.     Excellent administrative skills. Demonstrated proficiency is required in Windows XP and Microsoft Office 2007 and/or 360, including Excel, Word and Outlook.

6.     Must be accurate and detail-oriented and possess strong organizational and time management skills and the ability to prioritize competing priorities in a complex and fast-paced environment. This includes the ability to work under pressure with tight deadlines.

7.     Innovative and entrepreneurial approach including solution-oriented approach to complex issues.

8.     Strong interpersonal relationship skills, customer service skills and ability to work both independently and within a team. 

9.     Must be able to handle sensitive information with tact, diplomacy and discretion.

10.  Fluency in English is required. Bilingual or ASL skills highly desired. 

11.  The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and lift objects up to 30 pounds. The employee frequently is required to use hands to finger, handle or feel; reach with hands and arms and talk or hear.  

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies.

The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS

Submit:

1.     Cover letter expressing your interest

2.     Resume detailing experience/qualifications

SF LGBT Center

1800 Market Street. San Francisco CA 94102

www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501

Please include: Associate Director of Development in subject line

DEADLINE:

Position open until filled.  

NO PHONE CALLS PLEASE

JOB TITLE:                  Facilities (Janitorial) Assistant

REPORTS TO:             Facilities Manager

STATUS:                      Full Time 40/hrs. Weekly

FLSA CATEGORY:       Non-Exempt

GENERAL SUMMARY:

The Facilities Assistant works under the direction of the Facilities Manager to provide janitorial/housekeeping services, room rental set-ups, security, and other activities to support the operations of the building.  This person will interface with a variety of non-profit organizations and individuals in the lesbian, gay, bisexual and transgender community.

ESSENTIAL DUTIES & RESPONSIBILITIES:

·         Complete room rental set-ups for external and internal events.

·         Participate as a member of the security team to ensure building security and safety, including immediate assessment of security/safety issues, and notification of appropriate management staff when security issues are identified.

·         Provide janitorial and cleaning services for the building, including Center administrative offices, public rooms, common areas, bathrooms, external entrances and sidewalks, and other areas of the building as identified by the Facilities Manager. 

·         Assist in the maintenance and repair of the building and/or building systems, including acting as a liaison with vendors, event holders and/or other members of the Center staff as assigned by the Facilities Manager.

·         Other duties as assigned.

·         Share an on-call responsibility to be available after hours, nights and weekends on an emergency basis.

·         Flexible schedule is required, including evening and week-end hours.

QUALIFICATIONS:

·        Knowledge of and familiarity with the Lesbian, Gay, Bisexual, Transgender community and working with and within the community.

·         Committed to working and representing the Lesbian, Gay, Bisexual, Transgender community and the ability to work effectively in a diverse environment with people of diverse races, ethnicities, ages and class.

·         Basic familiarity with building mechanical and electrical systems.

·         Basic familiarity with audiovisual and theatrical setup is a plus.

·         Ability to work independently and/or with limited supervision.

·         Ability to follow written instructions and diagrams

·         Ability to perform tasks on a ladder of 10ft. and higher.

·         Bilingual is a plus but not required.

·         Strong customer service/communication skills are essential.

·         Ability to work well with community-based organizations to and to develop and maintain a supportive working relationship with those organizations.

·         Commitment to the mission and vision of the SF Lesbian, Gay, Bisexual, Transgender Community Center.

·         The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and lift objects up to 100 pounds.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

The San Francisco LGBT Community Center Project:
The mission of the SF LGBT Community Center Project is to develop a building and a set of programs that welcome the entire diversity of the Lesbian, Gay, Bisexual, Transgender community; unite our community across lines of age, race, gender and economics; give visibility to the history and culture of all the diverse parts of our community; foster discussion and planning for our political and cultural future; and nurture new and start-up organizations to meet emerging community needs.

Equal Opportunity:
The SF LGBT Community Center Project is an Equal Opportunity employer. We actively seek applications from lesbians, gay men, women, bisexual, transgender individuals, people of color, people living with HIV/AIDS and other disabilities.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Process: 

Please submit resume and cover letter to:

Human Resources
The SF LGBT Community Center
1800 Market Street
San Francisco, CA 94102
E-mail: jobs@sfcenter.org

(Please note that email attachments will not be accepted - you must include the plain text resume in the body of your email. Also please include the word "Facilities Assistant" at the beginning of the subject line of your email to us.)
Or fax to: (415) 865-5501

Job Title:                    Employment Services Specialist

Reports to:                 Director of Economic Development/ Manager of Employment Services

Type:                          Regular / Full-Time/Non-Exempt

Compensation:          $43,680 - competitive salary, full health benefits, paid vacation and holiday

General Summary: Under the direct supervision of the Employment Services Manager and Director of Economic Development, the Employment Services Specialist is responsible for client amassment, management, and implementation.  The Employment Services Specialist provides job search, case management, and placement assistance to the Center’s Trans Employment Program and LGBTQ Employment Services clients with multiple barriers to employment.

PROGRAM OBJECTIVE:

Assess and assist job seeker clients with identifying and addressing job ready barriers to employment. Increase the number of transgender, GNC, LGBTQ people who have stable employment and/or access to training programs by means of empowerment/case management/job search assistance.

Essential Job Functions:

Employment Counseling/Case Management/Job Search & Placement Assistance:

•         Provides job search, intake, case management, and placement assistance to Trans Employment Program and Center clients and follow-up services after placement, maintaining contact with supervisors and clients. Makes appropriate job referrals and assists with the job match.

•         Assesses clients’ occupational skills and interests as they pertain to the local job market and assists them in setting and reaching appropriate employment objectives. Provides career, vocational and employment counseling, and assists in the development of an Employment Action Plan by determining clients’ educational and professional qualifications and transferable skills.

•         Assists clients in identifying appropriate short and long-term employment objectives; maps out strategies for reaching employment objectives; provides corresponding job development; and supports the client throughout the job search.

•         Helps clients to navigate the Center and collaborative services to pursue their employment goals through job search workshops, life skills classes, resource referrals.

•         Provides case management and referrals for participant support services as necessary, including: counseling, legal, crisis intervention, housing, transportation, and medical.

Workshop Facilitation and Classroom Instruction:

•         Coordinates and facilitates job search workshops and life skills classes tailored specifically for trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing; completing employment applications; interviewing techniques; networking; effective workplace communication; pre-job fair tips; and others.

•         Coordinates and conducts individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities and other modalities of teaching which address learning style differences and potential learning disabilities.

Community Relations, Events, and Coordination:

•         Collaborate with community partners and support local movement building efforts and community events including TDOR, TDOV, and others.

•         Represents the Center and Trans Employment Program in related community forums and at networking events.

•         Coordinate reoccurring workshops and groups including Trans Job Club, Networking events, Transcode, and others as needed. 

Program Administration:

•         Ensures compliance with agency and funding reporting requirements including contract documentation for two government contracts.

•         Responsible for tracking and reporting client progress. With the support program assistant maintain all administrative standards including client files, case notes, client follow-up, and monthly, quarterly, and annual program reports. Maintain client files and ensure client confidentiality for program participants. 

•         Maintains participant case records, program data, and other records as needed.

•         Assists in preparation for program audits and monitoring visits.

•         Actively participate as a member of the Economic Development team, including supporting Economic Development program activities, and general Center functions as appropriate

Qualifications:

•         Commitment to the mission of the San Francisco LGBT Community Center.  Experience and commitment to working in a diverse environment.

•         Minimum two years’ experience working in workforce development

•         Experience working with the Transgender/ GNC/ LGBTQ community and a knowledge of transgender community issues required.

•         Strong communication and conflict resolution skills, ability to maintain confidentiality. 

•         Strong verbal and written communication skills.

•         Detail-oriented and able to complete paperwork accurately and in a timely manner.

•         Ability to work both independently and within a team oriented organizational structure.

•         Innovative and entrepreneurial approach, including solution oriented approaches to complex issues. Ability to adapt to changing environment and priorities.

•         Basic knowledge of employment law and human resource issues as they relate to hiring, recruiting and interviewing candidates

•         Must be able to work in a culturally diverse and fast paced environment.

•         Computer proficient in MS Office or similar programs, understanding of social media, CRM, research experience a plus

•         Experience providing services such as employment counseling, case management and job development to adults from various professional backgrounds with barriers to employment, is required.

•         Fluency in English is required.  Spanish bilingual skills desired. 

THE SAN FRANCISCO LGBT COMMUNITY CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies.

The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.

     • Organizing for our future.

     • Celebrating our history and culture.

     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer.  People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply.  The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment.  No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter explaining your interests and qualifications to:

The SF LGBT Community Center

1800 Market Street

San Francisco CA  94102

Email: jobs@sfcenter.org

Or fax to: (415) 865-5501

NO PHONE CALLS PLEASE

DEADLINE: Open until filled.