Employment

The San Francisco LGBT Community Center has the following opening(s) at this time:

 

Open positions: 
Director of Finance and Operations
Employment Services Manager
Mental Health Specialist
Housing Counselor
Associate Director of Housing Programs

 


JOB TITLE:  Director of Finance and Operations
REPORT TO: Executive Director
STATUS: Regular/Full Time/Exempt
COMPENSATION:  $90,000/year salary, full health insurance, paid leave

GENERAL SUMMARY: 
The SF LGBT Center seeks to hire a Director of Finance and Operations. This position oversees the Center’s finance, administration, information technology, human resources, and facilities departments and is responsible for ensuring that the Center’s administrative systems support programs and services and the Center’s ability to fulfill our mission. This position reports directly the Executive Director and manages a team of six, with direct reports including the Staff Accountant and Facilities Manager. The candidate should align with organizational values that include a demonstrated commitment to racial equity and inclusion, commitment to serve the most vulnerable, and accountability and transparency.

ESSENTIAL JOB FUNCTIONS:

Budget, Finance, and Accounting

  • Work with Executive Director and directors/managers to develop annual program budgets and an integrated agency budget.
  • Maintain accurate and up-to-date financial records and cash flow projections.
  • Track all revenue and expenditures in relation to the budget and supply monthly reports to the Executive Director and Board of Directors.
  • Develop and monitor budgets for government and non-government contracts and grants.
  • Ensure financial management system and processes include all appropriate controls to maintain the fiscal integrity of the organization.
  • Oversee the preparation of the annual audit, including solicitation of audit bids, staff of the audit committee, and resolution of any open points. Support the staff accountant to complete all year end closing, pre-audit reconciliations, and audit field work. Review audit reports and annual tax returns. 
  • Maintain fiscal compliance with all government and private funding sources as well as local, state and federal agencies.
  • Supervise staff accountant who has responsibility for all financial functions including cash receipts, billing and accounts receivable, cash disbursements and accounts payable, payroll, general ledger, grant/contract invoicing, and cash flow. 
  • Complete some direct finance tasks such as bank reconciliations to ensure separation of accounting responsibilities.

Administration and Technology

  • Oversee risk management and insurance policies including general liability, property and equipment, and director’s and officer’s insurance.  
  • Supervise information and technology consultants to ensure computer networking systems, internet access, telephone, and other technology systems to support agency programs and activities are maintained and functioning.
  • Negotiate and maintain vendor contracts related to finance, technology, administration and facilities.

Facilities Management

  • Oversee the operations of a 35,000-square-foot public building.
  • Maintain and ensure quality assurance for building tenants and visitors, including ADA compliance, health and safety code compliance, and positive experiences for our diverse LGBTQ and allied visitors.
  • Supervise Facilities Manager, who has responsibility for day-to-day management functions of the building including short-term rentals, maintenance of building and all building systems, janitorial services, and safety and security systems.
  • Maintain leases for long-term tenants and serve as liaison for tenants. 
  • Lead efforts to meet mission and revenue goals for the building, including revenue from long-term tenants, short-term events, and community engagement/use of the building. Ensure client and community satisfaction with events and building services.
  • Manage significant building repair and/or improvement projects.

 

QUALIFICATIONS:

  • Understanding of the needs of vulnerable LGBTQ communities, strategies to meet their needs, and ability to work with a broad range of constituents and stakeholders representing the full diversity of the LGBTQ and allied communities.
  • Minimum of five years of strong financial management, budgeting, and operations management experience.  Experience working in non-profit sector is preferred.
  • Strong analytical skills, in addition to excellent oral, written and interpersonal skills are required.
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice.
  • Experience in management and reporting of government and non-government grants including budgeting, fund accounting, grant and contracts administration, and audit requirements is necessary. Knowledge of QuickBooks is desirable.
  • Familiarity and comfort with technology, particularly information management systems and computers.
  • Experience in managing public facilities, including commercial leases, building systems, security, building safety, and maintenance is desired.
  • Innovative and entrepreneurial approach and the ability to adapt to changing environment and priorities are required.

THE SF LGBT CENTER 
The mission of the Center is to connect our diverse community to opportunities, resources, and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive
     • Organizing for our future
     • Celebrating our history and culture
     • Building resources to create a legacy for future generations

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter expressing your interest, experience, and qualifications to: 

The SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501

Please include: Director of Finance and Operations in subject line.
NO PHONE CALLS PLEASE.
DEADLINE: Open until filled 


JOB TITLE: Employment Services Manager
REPORT TO: Director of Economic Development
STATUS: Exempt/Full-Time
COMPENSATION: $66,000 full health insurance, paid leave

GENERAL SUMMARY:
The SF LGBT Center’s Economic Development Team seeks an experienced Employment Services Program Manager. The candidate should approach the work with a racial equity lens and have experience supporting and managing staff working with diverse communities with a wide range of needs and experiences. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Employment Services Manager coordinates and supports the implementation of employment services programs with the support of the Director of Economic Development including the LGBTQ Employment Program and the Trans Employment Program (TEP). Overall responsibilities include: team member supervision, supporting day to day programming, events, and client services; working with the team and funders to setup program goals, budgets, and progress reporting. In addition, the Employment Services Manager will develop and manage employer relationships, program planning, staff development, and is responsible for tracking data and reporting on program goals and budgets. 

Program Management:  Under the general direction of the Director of Economic Development, design and implement initiatives specifically tailored for trans/GNC/LGBTQ community members and that remove barriers to employment and support skill gains for job seekers. These initiatives may include programming which bundle workforce development, economic security, and/or small business services.

  • Develop, track and assess annual program plans for all employment services programs to ensure alignment of programming with grant deliverables and program priorities
  • Maintain and support Employment Services Program administration, including reporting, filing, supporting all audit preparation and developing monthly and annual program reports. Maintain client files and ensure client confidentiality for program participants. 
  • Ensure data collection and program evaluation that measure program impact. Evaluate program success against established benchmarks and work with the team to improve programs.
  • Lead collaboration for program outreach strategies with employment services team and marketing team including planning and coordinating outreach events; drafting of outreach materials
  • Maintain relationships with collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives. Represent the agency in various workforce and economic development meetings and events
  • Support fundraising for the program, maintain overall communication with funders and grantors in this work, including the Human Services Agency, SF Office of Economic and Workforce Development and foundation/corporate funders.
  • Provide support as needed to gather information for grant reports to develop and submit grant proposals
  • Research emerging trends and strategies in in the workforce and vocational services sector, and participate in long-range program planning


Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Employment Services Specialist(s) and Associate(s) as well additional Employment Services program staff, interns or volunteers that join the team as the program grows.

  • Provide direct supervision that ensures each staff member has ongoing support for direct service work, including tools to work with vulnerable clients and community engagement
  • Create an individual work plan for each staff supervised that supports sustainable capacity for program deliverables and includes professional development strategies
  • Provide internal trainings and arrange external trainings to support the professional development and build the capacity of team members in employment services

Program Delivery:  Work with the employment services team to support ongoing direct services and programs.

  • Provide individual services to program participants, including intakes and assessment, case management, coaching on job search and career development, and placement of individuals in jobs
  • Assess participants' occupational skills and interests as they pertain to the local job market and assist them in setting and reaching appropriate employment objectives. Provide career and vocational and employment counseling and support the development of an Employment Action Plan
  • Provide ongoing support to participants in the implementation of their Employment Action Plan as they navigate the job market and provide internal and external referrals as needed
  • Coordinate, develop, and facilitate job search workshops and groups tailored specifically for trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing; completing employment applications; interviewing techniques; networking; effective workplace communication
  • Develop and facilitate individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities/ teaching which address learning styles and disabilities
  • Manage LGBTQ Career Fair and other hiring events throughout the year, including leading the team on employer engagement, and program development

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice. A champion for building pathways for people not served by mainstream systems
  • Experience in supervising staff with a wide range of work styles and a racial equity lens.
  • Minimum two years of experience working in workforce development and/or trauma-informed case management work
  • Demonstrated ability to work with a broad cross-section of the LGBT community.  Strong competence in transgender issues and culture is highly desired
  • Strong communication and interpersonal skills, ability to maintain confidentiality
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
  • Ability to work in a culturally diverse and fast-paced environment.
  • Fluency in English is required. Spanish bilingual skills highly desired.
  • Extremely organized, efficient and detailed oriented. 
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).  Salesforce proficiency highly desired. Experience with project management tools.
  • Availability on some weeknights and occasional weekends

 

THE SAN FRANCISCO LGBT COMMUNITY CENTER  
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.

     • Organizing for our future.

     • Celebrating our history and culture.

     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY
The Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply.  The Center maintains a policy of non-discrimination with respect to employees and applicants for employment.  No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter expressing your interest, experience and qualifications to jobs@sfcenter.org.  Please include Manager of Employment Services in the subject line. 

NO PHONE CALLS PLEASE.  DEADLINE Position open until filled. www.sfcenter.org


JOB TITLE: JOB TITLE: Mental Health Specialist
REPORTS TO: Associate Director of Youth Services
COMPENSATION: $60,000  annually, depending on experience. Paid medical, vacation, holiday and personal days
STATUS: Full-Time/Exempt  

GENERAL SUMMARY: 
The Mental Health Specialist is responsible for the delivery of culturally responsive, and trauma-informed mental and behavioral health services for lesbian, gay, bisexual, transgender, queer & questioning (LGBTQQ) youth who participate in the Center’s Youth Program, primarily serving homeless and disconnected, transitional age youth (TAY) between the ages of 16 and 24.  The Mental Health Specialist provides crisis intervention triage, counseling, and referral services in individual and group settings. The Mental Health Specialist will consult on cases and interventions with the Youth Program Team.  As a member of the Center’s direct services team, the Mental Health Specialist supports the overall agency mission to provide access to resources, opportunities and connection with each other in a safe, trauma-informed environment.

ESSENTIAL JOB FUNCTIONS:

Key Responsibilities:

  • Crisis Intervention Triage Responsibilities: Provide drop-in crisis intervention triage for Youth Program participants, including, as needed, intake, mental health screening, needs & strengths assessment, and referral to community-based behavioral health care. Crisis intervention clients may self-refer or may be identified/referred by the Youth Program Team members or a collaborative partner. 
  • Counseling & Referral Responsibilities: Provide crisis intervention and trauma recovery counseling to program participants by appointment and drop in. Provide mental and behavioral health case management including assessment, referral, linkage and follow-up with community-based resources. The Mental Health Specialist will identify evidence-based, time-limited, client empowerment-focused, preventative and harm reductive intervention strategies for all multi-session clients, which may include individual or group interventions. Concurrent caseload will not exceed 15 clients.  Management will establish annual deliverable objectives with Mental Health Specialist.
  • Treatment Setting Responsibilities: Work cooperatively with Youth Program Team and management in achieving overall program objectives and maintaining program policies and guidelines. Consult with Youth Program team to review individual cases and intervention strategies. Communicate regularly and collaborate with community provider partners, including the Queer Service Providers Network and Gender Specialist Meeting, to maintain an integrated system of care for program participants. Attend all required trainings and meetings. Establish and attend regular meetings with external clinical supervisor. The Center provides the Mental Health Specialist with access to clinical supervision.
     
  • Documentation Responsibilities: Record timely progress and referral notes in client case files. Develop and regularly maintain assessment records, case plans and case notes for multi-session counseling clients. Provide Youth Program team with appropriate updates in support of the health and recovery needs of the client. Provide reports, statistics, written narratives and other administrative documentation as required by management. Provide statistical and narrative descriptions for funder and grant reports as needed.

General Program Duties

  • Provide crisis intervention triage, counseling, case management and related behavioral and mental health services as detailed above.
  • Actively participate as a member of the program team, including provision of back up support for other Youth Program staff as needed.
  • Provide brief trainings for program staff that update best practices in trauma-informed and harm reduction service provision.
  • Other duties assigned by Youth Program Manager.

Qualifications & Experience

  • Masters degree in behavioral sciences, social work or related field. Licensed or license eligible.
  • Must have training and experience in crisis counseling.  Must have knowledge of evidence-based trauma recovery interventions, including time-limited, client-empowerment focused therapeutic modalities such as cognitive and group therapy.
  • At least one year case management experience with in-home or community-based behavioral health services for children and families, youth in foster care, or juvenile justice-involved youth.
  • At least one year experience with LGBTQQ youth and demonstrated ability to work with homeless and/or marginally housed transitional age youth. Experience with minors desired.
  • Strong communication and conflict management skills.
  • Experience working collaboratively with multiple agencies.  Well-established knowledge of San Francisco’s community-based behavioral health and youth service resources desired.
  • Ability to work independently, collaboratively with supervisor, or as part of a team in a fast-paced, harm reduction environment. 
  • Able to obtain clearance on criminal background check (fingerprinting) and TB test if employment is offered.
  • Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems. 
  • Fluency in English required.  Bilingual or ASL skills highly desired. 
  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and lift objects up to 30 pounds.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  

THE SAN FRANCISCO LGBT COMMUNITY CENTER
The mission of the San Francisco Lesbian Gay Bisexual Transgender Community Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter expressing your interest, experience and qualifications to:

SF LGBT Center
1800 Market Street
San Francisco CA  94102

Email: jobs@sfcenter.org

Or fax to:(415) 865-5501

Please include: Mental Health Specialist in the subject line
 

NO PHONE CALLS PLEASE
DEADLINE: Open until filled.


JOB TITLE:  Housing Counselor
REPORTS TO: Associate Director of Housing Program  
STATUS:  Full-Time/Non-Exempt/Permanent
COMPENSATION: $24.50 Per Hour (Annual Salary is $50,960). Competitive Salary includes paid medical insurance, paid vacation time, personal days, health days, and holidays 
SCHEDULE: Mon-Fri; flexibility and monthly Saturdays and weekday evenings will be required

GENERAL SUMMARY: The Housing Counselor is responsible for leading, coordinating and supporting the implementation of housing and financial services programs. The primary programs are our First Time Homebuyer program, Rental program, and Lending Circles. Overall responsibilities include program planning and evaluation, provision of one-on-one financial counseling including counseling for first time homebuyers and renters, provision of financial services workshops, grant reporting, supervision of volunteers and collaboration with consultants working with the Manager of Financial Services to develop and implement program activities.

Learn more about the SF LGBT Center and all of our programs at www.sfcenter.org

The candidate should exemplify our team values that include:  

  • Demonstrated commitment to racial equity and inclusion 
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.) 
  • Accountability and transparency 
  • Compassion and humility  

ESSENTIAL JOB FUNCTIONS: Under the direction of the Associate Director of Housing Programs, this position:

  • Supports all aspects of the Center's housing and financial services programs, including outreach, delivery of program activities, evaluation and program administration. 
  • Provides individual services to program participants, including intakes and assessment, client services eligibility, identify immediate needs in order to provide financial services to LGBTQ participants, and link them to the appropriate services. 
  • Conducts one-on-one counseling with participants, including working with each participant to assess their financial situation, goals and needs. Assists participants in developing a budget and setting financial goals; produce written action plans that support their goals.
  • Motivate participants to implement the established plan, and provide on-going one-on-one support as needed to assist participants in meeting established goals and priorities; provide service and problem-solving assistance for participant inquiries and case management.
  • Provide information and/or referral to participants on financial literacy issues, including, but not limited to bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.
  • Explain credit report ratings and protections laws to participants and provide answers to participants' questions.
  • Support scheduling and logistical support for intake appointments and orientation sessions, and processing of program applications and client data, and coordination of VITA volunteers.
  • Assist in helping the department maintain our HUD certification. This includes thorough recordkeeping and client follow up, as well as assisting with quarterly reporting requirements.
  • Helps design and implement initiatives that build the financial security of participants, including projects which integrate our other programs including workforce development and small business (examples include: Volunteer Income Tax Assistance (VITA) and Lending Circles)
  • Contributes ideas and implements outreach and marketing strategies to increase overall awareness of our services and to recruit participants for specific workshops and programs
  • Provide recruitment, supervision and training of program interns, volunteers and consultants
  • Manages relationships with key funders including but not limited to HomeownershipSF, the Mayor’s Office of Housing and corporate funders
  • Coordinates and facilitates monthly program workshops, including first time homebuyer workshops, rental workshops, and financial literacy workshops.
  • Builds partnerships with other Center staff and collaborative agencies. 
  • Represents the agency in various financial services and economic development meetings and events. 
  • Supports all administrative functions of the Financial Services Program, including monthly, quarterly and annual reports with program statistics and written narratives.  
  • Actively participate as a member of the Economic Development team. Support Economic Development program activities, and general Center functions as appropriate.

QUALIFICATIONS & EXPERIENCE 

  • Cultural humility and demonstrated commitment to the transgender community and familiarity with the diversity of transgender, lesbian, gay, and bisexual identities and experiences are required. 
  • A minimum of two years of experience in financial services, access to housing, asset building, first time homebuyers programs or other experience building the financial security of low to moderate income individuals.
  • Spanish bilingual skills highly desired. Fluency in English is required.   
  • Detail-oriented, hardworking, and able to complete paperwork accurately and in a timely manner.  
  • Excellent presentation skills, including networking and public speaking or group facilitation. 
  • Strong communication and conflict resolution skills, ability to maintain confidentiality. 
  • Strong interpersonal relationship skills and ability to work both independently and within a team-oriented organizational structure. Experience working collaboratively with multiple agencies desired.  
  • Strong verbal and written communications skills. 
  • Computer proficient in MS Office or similar programs, understanding of concept of relational database, competent in using Internet and excellent research abilities.  
  • Innovative and entrepreneurial approach, including solution oriented approaches to complex issues. Ability to adapt to changing environment and priorities.  
  • Commitment to the mission of the San Francisco LGBT Community Center.  Experience and commitment to working in a multicultural environment. 
  • Must be able to work in a culturally diverse and fast paced environment. 
  • Requires flexibility in working some evenings and/or weekend hours. 

 

THE SF LGBT CENTER  

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies.  The Center’s strategies inspire and strengthen our community by: 

  • Fostering greater opportunities for people to thrive. 
  • Organizing for our future. 
  • Celebrating our history and culture. 
  • Building resources to create a legacy for future generations. 

EQUAL OPPORTUNITY 

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute. 

APPLICATION PROCESS 

Submit both resume and cover letter expressing your interest, experience, and qualifications to:  

The SF LGBT Community Center 
1800 Market Street 
San Francisco CA 94102 
www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501 

Please include: Housing Counselor in subject line.  

NO PHONE CALLS PLEASE. DEADLINE: Open until filled  


JOB TITLE:    Associate Director of Housing Programs
REPORT TO: Director of Economic Development
STATUS:        Exempt/Full-Time
COMPENSATION: $76,000 full health insurance, generous paid leave policies

GENERAL SUMMARY: The SF LGBT Center’s Economic Development Team seeks an experienced Associate Director of Housing Programs. The candidate should approach the work with a racial equity lens and have experience supporting and managing staff with diverse communities with a wide range of needs and experiences. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Associate Director of Housing Programs oversees the implementation of housing and financial services programs under the general direction of the Director of Economic Development. Programs include: financial capability program, first time homebuyer program, and access to rental housing program.  This position will work closely with the Director of Economic Development to ensure that all our Economic Development programs are building the economic security of our participants. 

This position reports to the Director of Economic Development and will be supervising two additional housing and financial services staff as well as volunteers.  Overall responsibilities include staff supervision, training and development; drafting of grant statistical and narrative reports; fundraising, including serving as the lead for government contracts; and supporting day to day programming, events, and client services (one-on-one sessions and workshops);

ESSENTIAL JOB FUNCTIONS:
Program Management:  Under the general direction of the Director of Economic Development, design and implement initiatives specifically tailored for trans/GNC/LGBTQ community members that build the financial security of low- and moderate-income participants. These initiatives may include programming which bundle workforce development, economic security, and/or small business services.

  • Develop, track, and assess annual program plans for all housing and financial services programs
  • Ensure alignment of programming with grant deliverables and program priorities
  • Ensure data collection and program evaluation that measure program impact and supports reporting requirements for grants, contracts, and federal oversight from HUD.
  • Lead collaboration for program outreach strategies with financial services team and marketing team including planning and coordinating outreach events; drafting of outreach materials
  • Maintain relationships with collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives (including Homeownership SF and other partner organizations)
  • Serve as the lead in maintaining overall communication with funders and grantors in this work, including the Mayor’s Office of Housing, HomeownershipSF and corporate funders.  
  • Support fundraising for the program, including maintaining relationships with funders, preparation of grant report and documents, and liaising with grant writers to develop and submit grant proposals.  
  • Ensure program compliance with all grants, program certifications, and National Industry Standards, specifically HUD certification, and city contracts.

Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Housing Counselor(s) as well additional financial services program staff, interns or volunteers that join the team as the program grows.

  • Provide direct supervision that ensures each staff member has ongoing support for direct service work, including tools to work with vulnerable clients and community engagement
  • Create an individual work plan for each staff supervised that supports sustainable capacity for program deliverables and includes professional development strategies
  • Provide internal trainings and arrange external trainings to support the professional development and build the capacity of team members in financial services

Program Delivery: Work with the Housing team to support ongoing direct services and programs.

  • Provide individual services to program participants, including intakes and assessment, and follow-up services through financial coaching, rental counseling, or homebuyer counseling in line with National Industry Standards.
  • Assist clients in developing a budget and setting financial goals, and produce written action plans that support the course of action that promotes the clients' best interests or the clients' choices of action
  • Help clients in the implementation of their action plan, and provide ongoing casework support as needed
  • Provide information to clients, including, but not limited to: bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.  
  • Facilitate monthly workshops for our First Time Homebuyer Program: Budgeting and Savings, Managing Credit and Debt, Nuts and Bolts of Buying a Home
  • Facilitate monthly workshops for our Access to Rental Program: The Prepared Renter, Rental Readiness Workshop
  • Develop and facilitate additional workshops as needed to support participants in increasing their financial capability and knowledge on housing options and resources

Other Duties: Coordinate economic development program activities with other agency departments including resource development, grant writing, communications, data management, volunteer program, and other program teams.

  • Provide reports, statistics, written narratives, and other documentation to the Marketing and Development teams
  • Research and stay informed about emerging trends and strategies in in the financial services sector and housing sector
  • Participate in long-term program planning for the Economic Development Department which informs the long-term strategic goals of the SF LGBT Center
  • Other related duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities.
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, and economic justice.
  • Minimum three years' experience working in financial education, first time homebuyer programs, access to rentals, asset building, or other experience building the financial security of low- to moderate-income individuals. Also, specific knowledge of the Bay Area housing landscape is essential.
  • Must successfully pass NeighborWorks Certification within 6 months of hire. 
  • Knowledgeable on consumer protection laws, asset building, community economic development, financial empowerment principles. Familiarity with the concepts of behavioral economics highly desired. 
  • Demonstrated ability to work with a broad cross-section of the LGBT community.  Strong competence in transgender issues and culture is highly desired. 
  • Strong communication and interpersonal skills and ability to maintain confidentiality.
  • Ability to work both independently and within a team-oriented organizational structure.
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
  • Experience in supervising staff with a wide range of work styles and a racial equity lens.
  • Ability to work in a culturally diverse and fast-paced environment.
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).  Salesforce proficiency highly desired. Experience with project management tools.
  • Availability on some weeknights and weekends, as some of our programs fall on evenings and some Saturdays.
     

THE SF LGBT CENTER
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

Application Process:
Submit both resume and cover letter expressing your interest, experience, and qualifications to: 

The SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501

Please include: Associate Director of Housing Programs in subject line.
NO PHONE CALLS PLEASE.
DEADLINE: Open until filled