Employment

The San Francisco LGBT Community Center has the following opening(s) at this time:

 

Open positions: 
Employment Services Manager
Housing Counselor
Associate Director of Housing Programs

Youth Host Home Program Manager
Youth Program Specialist 
Youth Drop-In Program Manager


 

JOB TITLE: Employment Services Manager
REPORT TO: Director of Economic Development
STATUS: Exempt/Full-Time
COMPENSATION: $66,000 full health insurance, paid leave

GENERAL SUMMARY:
The SF LGBT Center’s Economic Development Team seeks an experienced Employment Services Program Manager. The candidate should approach the work with a racial equity lens and have experience supporting and managing staff working with diverse communities with a wide range of needs and experiences. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Employment Services Manager coordinates and supports the implementation of employment services programs with the support of the Director of Economic Development including the LGBTQ Employment Program and the Trans Employment Program (TEP). Overall responsibilities include: team member supervision, supporting day to day programming, events, and client services; working with the team and funders to setup program goals, budgets, and progress reporting. In addition, the Employment Services Manager will develop and manage employer relationships, program planning, staff development, and is responsible for tracking data and reporting on program goals and budgets. 

Program Management:  Under the general direction of the Director of Economic Development, design and implement initiatives specifically tailored for trans/GNC/LGBTQ community members and that remove barriers to employment and support skill gains for job seekers. These initiatives may include programming which bundle workforce development, economic security, and/or small business services.

  • Develop, track and assess annual program plans for all employment services programs to ensure alignment of programming with grant deliverables and program priorities
  • Maintain and support Employment Services Program administration, including reporting, filing, supporting all audit preparation and developing monthly and annual program reports. Maintain client files and ensure client confidentiality for program participants. 
  • Ensure data collection and program evaluation that measure program impact. Evaluate program success against established benchmarks and work with the team to improve programs.
  • Lead collaboration for program outreach strategies with employment services team and marketing team including planning and coordinating outreach events; drafting of outreach materials
  • Maintain relationships with collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives. Represent the agency in various workforce and economic development meetings and events
  • Support fundraising for the program, maintain overall communication with funders and grantors in this work, including the Human Services Agency, SF Office of Economic and Workforce Development and foundation/corporate funders.
  • Provide support as needed to gather information for grant reports to develop and submit grant proposals
  • Research emerging trends and strategies in in the workforce and vocational services sector, and participate in long-range program planning


Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Employment Services Specialist(s) and Associate(s) as well additional Employment Services program staff, interns or volunteers that join the team as the program grows.

  • Provide direct supervision that ensures each staff member has ongoing support for direct service work, including tools to work with vulnerable clients and community engagement
  • Create an individual work plan for each staff supervised that supports sustainable capacity for program deliverables and includes professional development strategies
  • Provide internal trainings and arrange external trainings to support the professional development and build the capacity of team members in employment services

Program Delivery:  Work with the employment services team to support ongoing direct services and programs.

  • Provide individual services to program participants, including intakes and assessment, case management, coaching on job search and career development, and placement of individuals in jobs
  • Assess participants' occupational skills and interests as they pertain to the local job market and assist them in setting and reaching appropriate employment objectives. Provide career and vocational and employment counseling and support the development of an Employment Action Plan
  • Provide ongoing support to participants in the implementation of their Employment Action Plan as they navigate the job market and provide internal and external referrals as needed
  • Coordinate, develop, and facilitate job search workshops and groups tailored specifically for trans/GNC/LGBTQ community members with multiple barriers to employment on a variety of topics including: resume and cover letter writing; completing employment applications; interviewing techniques; networking; effective workplace communication
  • Develop and facilitate individual and group instruction through demonstration, lecture, guest speakers, cooperative learning activities/ teaching which address learning styles and disabilities
  • Manage LGBTQ Career Fair and other hiring events throughout the year, including leading the team on employer engagement, and program development

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice. A champion for building pathways for people not served by mainstream systems
  • Experience in supervising staff with a wide range of work styles and a racial equity lens.
  • Minimum two years of experience working in workforce development and/or trauma-informed case management work
  • Demonstrated ability to work with a broad cross-section of the LGBT community.  Strong competence in transgender issues and culture is highly desired
  • Strong communication and interpersonal skills, ability to maintain confidentiality
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
  • Ability to work in a culturally diverse and fast-paced environment.
  • Fluency in English is required. Spanish bilingual skills highly desired.
  • Extremely organized, efficient and detailed oriented. 
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).  Salesforce proficiency highly desired. Experience with project management tools.
  • Availability on some weeknights and occasional weekends

 

THE SAN FRANCISCO LGBT COMMUNITY CENTER  
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.

     • Organizing for our future.

     • Celebrating our history and culture.

     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY
The Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to apply.  The Center maintains a policy of non-discrimination with respect to employees and applicants for employment.  No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

APPLICATION PROCESS

Submit both resume and cover letter expressing your interest, experience and qualifications to jobs@sfcenter.org.  Please include Manager of Employment Services in the subject line. 

NO PHONE CALLS PLEASE.  DEADLINE Position open until filled. www.sfcenter.org

 


JOB TITLE:  Housing Counselor
REPORTS TO: Associate Director of Housing Program  
STATUS:  Full-Time/Non-Exempt/Permanent
COMPENSATION: $24.50 Per Hour (Annual Salary is $50,960). Competitive Salary includes paid medical insurance, paid vacation time, personal days, health days, and holidays 
SCHEDULE: Mon-Fri; flexibility and monthly Saturdays and weekday evenings will be required

GENERAL SUMMARY: The Housing Counselor is responsible for leading, coordinating and supporting the implementation of housing and financial services programs. The primary programs are our First Time Homebuyer program, Rental program, and Lending Circles. Overall responsibilities include program planning and evaluation, provision of one-on-one financial counseling including counseling for first time homebuyers and renters, provision of financial services workshops, grant reporting, supervision of volunteers and collaboration with consultants working with the Manager of Financial Services to develop and implement program activities.

Learn more about the SF LGBT Center and all of our programs at www.sfcenter.org

The candidate should exemplify our team values that include:  

  • Demonstrated commitment to racial equity and inclusion 
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.) 
  • Accountability and transparency 
  • Compassion and humility  

ESSENTIAL JOB FUNCTIONS: Under the direction of the Associate Director of Housing Programs, this position:

  • Supports all aspects of the Center's housing and financial services programs, including outreach, delivery of program activities, evaluation and program administration. 
  • Provides individual services to program participants, including intakes and assessment, client services eligibility, identify immediate needs in order to provide financial services to LGBTQ participants, and link them to the appropriate services. 
  • Conducts one-on-one counseling with participants, including working with each participant to assess their financial situation, goals and needs. Assists participants in developing a budget and setting financial goals; produce written action plans that support their goals.
  • Motivate participants to implement the established plan, and provide on-going one-on-one support as needed to assist participants in meeting established goals and priorities; provide service and problem-solving assistance for participant inquiries and case management.
  • Provide information and/or referral to participants on financial literacy issues, including, but not limited to bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.
  • Explain credit report ratings and protections laws to participants and provide answers to participants' questions.
  • Support scheduling and logistical support for intake appointments and orientation sessions, and processing of program applications and client data, and coordination of VITA volunteers.
  • Assist in helping the department maintain our HUD certification. This includes thorough recordkeeping and client follow up, as well as assisting with quarterly reporting requirements.
  • Helps design and implement initiatives that build the financial security of participants, including projects which integrate our other programs including workforce development and small business (examples include: Volunteer Income Tax Assistance (VITA) and Lending Circles)
  • Contributes ideas and implements outreach and marketing strategies to increase overall awareness of our services and to recruit participants for specific workshops and programs
  • Provide recruitment, supervision and training of program interns, volunteers and consultants
  • Manages relationships with key funders including but not limited to HomeownershipSF, the Mayor’s Office of Housing and corporate funders
  • Coordinates and facilitates monthly program workshops, including first time homebuyer workshops, rental workshops, and financial literacy workshops.
  • Builds partnerships with other Center staff and collaborative agencies. 
  • Represents the agency in various financial services and economic development meetings and events. 
  • Supports all administrative functions of the Financial Services Program, including monthly, quarterly and annual reports with program statistics and written narratives.  
  • Actively participate as a member of the Economic Development team. Support Economic Development program activities, and general Center functions as appropriate.

QUALIFICATIONS & EXPERIENCE 

  • Cultural humility and demonstrated commitment to the transgender community and familiarity with the diversity of transgender, lesbian, gay, and bisexual identities and experiences are required. 
  • A minimum of two years of experience in financial services, access to housing, asset building, first time homebuyers programs or other experience building the financial security of low to moderate income individuals.
  • Spanish bilingual skills highly desired. Fluency in English is required.   
  • Detail-oriented, hardworking, and able to complete paperwork accurately and in a timely manner.  
  • Excellent presentation skills, including networking and public speaking or group facilitation. 
  • Strong communication and conflict resolution skills, ability to maintain confidentiality. 
  • Strong interpersonal relationship skills and ability to work both independently and within a team-oriented organizational structure. Experience working collaboratively with multiple agencies desired.  
  • Strong verbal and written communications skills. 
  • Computer proficient in MS Office or similar programs, understanding of concept of relational database, competent in using Internet and excellent research abilities.  
  • Innovative and entrepreneurial approach, including solution oriented approaches to complex issues. Ability to adapt to changing environment and priorities.  
  • Commitment to the mission of the San Francisco LGBT Community Center.  Experience and commitment to working in a multicultural environment. 
  • Must be able to work in a culturally diverse and fast paced environment. 
  • Requires flexibility in working some evenings and/or weekend hours. 

THE SF LGBT CENTER  
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies.  The Center’s strategies inspire and strengthen our community by: 

  • Fostering greater opportunities for people to thrive. 
  • Organizing for our future. 
  • Celebrating our history and culture. 
  • Building resources to create a legacy for future generations. 

EQUAL OPPORTUNITY 

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute. 

APPLICATION PROCESS 

Submit both resume and cover letter expressing your interest, experience, and qualifications to:  

The SF LGBT Community Center 
1800 Market Street 
San Francisco CA 94102 
www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501 

Please include: Housing Counselor in subject line.  

NO PHONE CALLS PLEASE. DEADLINE: Open until filled  


JOB TITLE:  Associate Director of Housing Programs
REPORT TO: Director of Economic Development
STATUS:  Exempt/Full-Time
COMPENSATION: $76,000 full health insurance, generous paid leave policies

GENERAL SUMMARY: The SF LGBT Center’s Economic Development Team seeks an experienced Associate Director of Housing Programs. The candidate should approach the work with a racial equity lens and have experience supporting and managing staff with diverse communities with a wide range of needs and experiences. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Associate Director of Housing Programs oversees the implementation of housing and financial services programs under the general direction of the Director of Economic Development. Programs include: financial capability program, first time homebuyer program, and access to rental housing program.  This position will work closely with the Director of Economic Development to ensure that all our Economic Development programs are building the economic security of our participants. 

This position reports to the Director of Economic Development and will be supervising two additional housing and financial services staff as well as volunteers.  Overall responsibilities include staff supervision, training and development; drafting of grant statistical and narrative reports; fundraising, including serving as the lead for government contracts; and supporting day to day programming, events, and client services (one-on-one sessions and workshops);

ESSENTIAL JOB FUNCTIONS:
Program Management:  Under the general direction of the Director of Economic Development, design and implement initiatives specifically tailored for trans/GNC/LGBTQ community members that build the financial security of low- and moderate-income participants. These initiatives may include programming which bundle workforce development, economic security, and/or small business services.

  • Develop, track, and assess annual program plans for all housing and financial services programs
  • Ensure alignment of programming with grant deliverables and program priorities
  • Ensure data collection and program evaluation that measure program impact and supports reporting requirements for grants, contracts, and federal oversight from HUD.
  • Lead collaboration for program outreach strategies with financial services team and marketing team including planning and coordinating outreach events; drafting of outreach materials
  • Maintain relationships with collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives (including Homeownership SF and other partner organizations)
  • Serve as the lead in maintaining overall communication with funders and grantors in this work, including the Mayor’s Office of Housing, HomeownershipSF and corporate funders.  
  • Support fundraising for the program, including maintaining relationships with funders, preparation of grant report and documents, and liaising with grant writers to develop and submit grant proposals.  
  • Ensure program compliance with all grants, program certifications, and National Industry Standards, specifically HUD certification, and city contracts.

Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Housing Counselor(s) as well additional financial services program staff, interns or volunteers that join the team as the program grows.

  • Provide direct supervision that ensures each staff member has ongoing support for direct service work, including tools to work with vulnerable clients and community engagement
  • Create an individual work plan for each staff supervised that supports sustainable capacity for program deliverables and includes professional development strategies
  • Provide internal trainings and arrange external trainings to support the professional development and build the capacity of team members in financial services

Program Delivery: Work with the Housing team to support ongoing direct services and programs.

  • Provide individual services to program participants, including intakes and assessment, and follow-up services through financial coaching, rental counseling, or homebuyer counseling in line with National Industry Standards.
  • Assist clients in developing a budget and setting financial goals, and produce written action plans that support the course of action that promotes the clients' best interests or the clients' choices of action
  • Help clients in the implementation of their action plan, and provide ongoing casework support as needed
  • Provide information to clients, including, but not limited to: bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.  
  • Facilitate monthly workshops for our First Time Homebuyer Program: Budgeting and Savings, Managing Credit and Debt, Nuts and Bolts of Buying a Home
  • Facilitate monthly workshops for our Access to Rental Program: The Prepared Renter, Rental Readiness Workshop
  • Develop and facilitate additional workshops as needed to support participants in increasing their financial capability and knowledge on housing options and resources

Other Duties: Coordinate economic development program activities with other agency departments including resource development, grant writing, communications, data management, volunteer program, and other program teams.

  • Provide reports, statistics, written narratives, and other documentation to the Marketing and Development teams
  • Research and stay informed about emerging trends and strategies in in the financial services sector and housing sector
  • Participate in long-term program planning for the Economic Development Department which informs the long-term strategic goals of the SF LGBT Center
  • Other related duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities.
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, and economic justice.
  • Minimum three years' experience working in financial education, first time homebuyer programs, access to rentals, asset building, or other experience building the financial security of low- to moderate-income individuals. Also, specific knowledge of the Bay Area housing landscape is essential.
  • Must successfully pass NeighborWorks Certification within 6 months of hire. 
  • Knowledgeable on consumer protection laws, asset building, community economic development, financial empowerment principles. Familiarity with the concepts of behavioral economics highly desired. 
  • Demonstrated ability to work with a broad cross-section of the LGBT community.  Strong competence in transgender issues and culture is highly desired. 
  • Strong communication and interpersonal skills and ability to maintain confidentiality.
  • Ability to work both independently and within a team-oriented organizational structure.
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
  • Experience in supervising staff with a wide range of work styles and a racial equity lens.
  • Ability to work in a culturally diverse and fast-paced environment.
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).  Salesforce proficiency highly desired. Experience with project management tools.
  • Availability on some weeknights and weekends, as some of our programs fall on evenings and some Saturdays.
     

THE SF LGBT CENTER
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.
     • Organizing for our future.
     • Celebrating our history and culture.
     • Building resources to create a legacy for future generations.

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

Application Process:
Submit both resume and cover letter expressing your interest, experience, and qualifications to: 

The SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org

Email: jobs@sfcenter.org Or fax to: (415) 865-5501

Please include: Associate Director of Housing Programs in subject line.
NO PHONE CALLS PLEASE.
DEADLINE: Open until filled 


JOB TITLE: Youth Host Home Program Manager
REPORTS TO: Associate Director of Youth Services
SUPERVISES: 2 Full-Time Case Managers
STATUS: Full-Time/Exempt
COMPENSATION: $66,000/year salary, full health insurance, paid leave

Summary:  The Youth Services at the SF LGBT Center include structured group programming, crisis intervention and referral services, leadership development, a dedicated drop-in youth space, on-site access to therapy and counseling. Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16 – 24. The program is rooted in community building, trauma-informed care and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges. Through a partnership with the Department of Homelessness and Supportive Housing, the Center’s youth services are expanding to pilot and develop San Francisco’s first Host Homes program for transitional aged youth.

Role Overview: The Youth Host Home Program Manager will oversee and promote the Host Home Program at the SF LGBT Center by recruiting, training, and providing ongoing support to volunteer hosts and supervising case managers providing on-going support to hosts and youth participants. Additional responsibilities include assistance in program development and evaluation and sharing key program insights with other community partners. The Host Home Program will identify, screen, and train up to 25 community members who will volunteer to host young people 18-24 in need of immediate, short-term housing in their homes. Host Home programs emphasize participation of welcoming, culturally affirming hosts. The Host Home Program Manager will collaborate with local partners to recruit suitable hosts and mentors, thoroughly prepare them, and appropriately match them to young people in the housing search.

Essential Responsibilities

  • Program Development: Build and evaluate program policies and procedures to continuously fine-tune offerings and delivery of service. This includes:
  • Processes for the recruitment, screening, ongoing support, training and retention of hosts and youth participants
  • On-going research and identification of successful Host Home models that exist around the country and world to fine tune our program
  • Communication of updates and key insights among partner organizations to assure program practices are being addressed in a regular and systematic way
  • Development of ongoing opportunities for community building among hosts and youth participants
  • Recruitment and support of Host Home Advisory Council members to inform and guide direction of Host Home program

Program Implementation: Plan and execute activities to implement the Host Home Program. This includes:

  • Activities to recruit, screen, support, and retain hosts and youth participants
  • Facilitating regular trainings for new hosts and supporting them through the host application process
  • Matching new hosts with youth based on affinity
  • On-going case management and support of hosts
  • Supplementary case management support for youth participants, including supporting long- term housing plan and housing search and regularly collaborating with case managers and other staff working with and recruiting youth participants
  • Facilitating ongoing Host Home Advisory Council meetings

Supervision of Staff. This includes:

  • On-going support, supervision and training of two case managers
  • Ensure strong staff mentorship and linkage to professional development opportunities
  • Cultivate culture of learning: plan and attend regular, ongoing trainings related to topics connected to Host Homes and youth mentorship including: supporting youth experiencing housing instability, positive youth development, trauma-informed care, and host home best practices, etc. share learnings back with staff and organization.

Assist in: preparing and tracking program budgets, managing and tracking grant deliverables, ensuring grant and contract compliance.

Participate in Host Home Program evaluation. Seek out strategies to evaluate and track program inputs, outputs, and outcomes.

Other duties as assigned


Essential Qualifications and Experience

  • Understanding of the needs of vulnerable LGBTQ communities, strategies to meet their needs, and ability to work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities.
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice. A champion for building pathways for people not served by mainstream systems.
  • Minimum three years experience working in a leadership role in various settings which can include youth services, community organizing, volunteer management, and/or program coordination.
  • Direct experience in working with individuals experiencing homelessness and housing instability including LGBTQ transitional aged youth. Preferred experience assisting individuals access affordable housing.
  • Experience recruiting, training, and supporting staff, volunteers, teams and community coalitions.
  • Strong interpersonal skills; excellent verbal and written communication and effective public speaking skills. Ability to lead productive discussions among various stakeholders.
  • Diligent, data-driven program planning, management, and evaluation experience. Collaborative and efficient problem- solving; strong critical and strategic thinking.
  • Working knowledge of trauma-informed and harm reduction service models and philosophies including Housing First, Mental Health First Aid, Motivational Interviewing, Positive Youth Development and Harm Reduction. Deep understanding of adolescent and young adult development and behavior.
  • Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems mandatory, Salesforce experience desirable
  • Must have successful completion of criminal background screening and TB test clearance.  

 

THE SF LGBT CENTER 
The mission of the Center is to connect our diverse community to opportunities, resources, and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive
     • Organizing for our future
     • Celebrating our history and culture
     • Building resources to create a legacy for future generations

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS
Submit:
Cover letter expressing your interest
Resume detailing experience/qualifications

SF LGBT Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org

Email: jobs@sfcenter.org

Or fax to: (415) 865-5501

Please include: Host Homes Program Manager in subject line

NO PHONE CALLS PLEASE
DEADLINE: Open until filled. First round of applicants will be reviewed by October 31, 2018


JOB TITLE: Youth Program Specialist
REPORTS TO:   Youth Drop-in Program Manager
STATUS:  Full time / 40 hrs/week/Non-Exempt   
COMPENSATION:    $24.50/hour, Vacation/Sick/Flex time, medical benefits.

GENERAL SUMMARY: The California Reducing Disparities Project (CRDP) calls for national action to reduce mental health disparities for historically unserved, underserved, and inappropriately served communities. CRDP focuses on funding and evaluating the promising practices identified by community organizations, as well as advancing the strategies outlined in the CRDP Strategic Plan. Under the direction of the Youth Drop-in Program Manager, the Youth Program Specialist is responsible for co-facilitation and data tracking for a multi-session intervention targeting LGBT Transitional Age Youth (TAY). In addition, the Youth Program Specialist provides occasional support for our drop-in youth space. The program is rooted in community building, youth trauma-informed care and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.

ESSENTIAL JOB FUNCTIONS:

  1. Support Drop-in programming such as activities, workshops, meal night, special events, and other youth program activities. Support may include: supervision and co-facilitation of group activities; creation of curricula and workshop materials, and coordination of services provided by collaborative partners.
  2. Youth Program Specialist will participate in ongoing development of policies related to programming and is responsible for ensuring that the provision of youth services is followed.
  3. Assist in identifying program participants who have referral, crisis intervention, case management or behavioral issues, and refer them to internal or external resources for support.
  4. Support activities conducted by collaborative partners, including maintaining appropriate relationships with partner program staff and basic understanding of referral/resource networks for transitional age youth.
  5. Work in collaboration with San Francisco Community Health Center (SFCHC) to co-facilitate a multi-session group intervention designed to teach healthy relationship and communication skills to LGBTQ participants. Collect and track data to measure effectiveness of program services for formal evaluation process.
  6. Recruit and track participants for multi-session group data collection purposes. Maintain confidentiality of all participants in the study.
  7. Actively participate as a member of the program team, including provision of back up for other program staff as needed.
  8. Work on evenings and week-end hours will be required. 

Qualifications & Experience

  1. Commitment to the mission of the San Francisco LGBT Community Center.  Experience and commitment to working in a multicultural environment. Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities
  2. Minimum two years’ experience in working with LGBTQQ youth and demonstrated ability to work with homeless and/or marginally housed, disengaged transitional age youth (16 – 24).
  3. Experience with curriculum development and/or group facilitation preferred.
  4. Ability to work within a harm reduction model and experience working in trauma informed programs as well as strong experience providing services addressing homelessness, violence, substance use, mental health, and criminal justice systems. 
  5. Strong interpersonal, communication and conflict resolution skills.
  6. Ability to maintain confidentiality. As youth services are provided within a collaborative context, position may need to meet guidelines established by collaborative partners to share confidential client information across agencies.
  7. Ability to work independently, collaboratively with supervisor or as part of a team in a fast paced environment. Strong organization skills as it relates to tracking data.
  8. Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems. 
  9. Fluency in English is required.  Bilingual or ASL skills highly desired.
  10. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and lift objects up to 30 pounds.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive.

     • Organizing for our future.

     • Celebrating our history and culture.

     • Building resources to create a legacy for future generations..

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS
Submit:

  • Cover letter expressing your interest
  • Resume detailing experience/qualifications


SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org
Email: jobs@sfcenter.org

Or fax to: (415) 865-5501

Please include: Youth Program Specialist in subject line
NO PHONE CALLS PLEASE


JOB TITLE:  Youth Drop-in Program Manager   
REPORTS TO:  Associate Director of Youth Services
SUPERVISES:  Youth Drop-in Coordinator, Service Navigator, Youth Program Assistants, and Youth Program Specialist 
STATUS:   Full-Time/Exempt
COMPENSATION:  $66,000/year salary, full health insurance, paid leave  
SCHEDULE:  Tuesday – Saturday, evenings and weekends will be required

Summary:  The Youth Services at the SF LGBT Center include structured group programming, crisis intervention and referral services, leadership development, a dedicated drop-in youth space, on-site access to therapy and counseling and a Host Home program. Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16 – 24. The program is rooted in community building, trauma-informed care and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.

Role Overview: The Youth Drop-in Program Manager is responsible for supervision, planning and implementation of drop-in and structured services. Overall responsibilities include: program and curriculum development, program evaluation, training, supervision and management of program staff, managing collaborative relationships with outside service providers and partners; providing limited direct services.

Essential Responsibilities

  • Program Development & Implementation: Overall responsibility for program development, implementation and evaluation for the Center’s youth drop-in services, including:  drop-in and structured activities, navigation and referral services, community building and organizing activities, leadership development and overseeing the Center’s physical youth drop-in space for youth ages 16 – 24.
    • Develop, oversee and implement outreach strategies to promote youth program activities to ensure that programs reach the full diversity of the San Francisco/Bay Area LGBTQQ communities and that objectives and targets for participation are maintained. Outreach may include: developing marketing materials, social networking, community networking, and other strategies.
    • Develop and manage the Center’s Youth Leadership Council, including recruitment of participants, creation of leadership development curriculum and overseeing implementation of youth led programming.
    • Provide limited direct services to support program activities, including back-up coverage for program staff.
    • Ensure youth drop-in programs are youth centered and culturally appropriate for the populations served.
    • Coordinate special projects including development of long and short-term program plans.
    • Ensure drop-in program evaluation, manage accuracy of data and analysis.  
    • Support Associate Director in ensuring that documentation of program activities and program evaluation meets all program requirements and that program activities follow programmatic grant requirements.
  • Supervise Staff.
    • Provide on-going support, supervision and training of Youth Drop-in Coordinator, Service Navigator, Youth Program Assistants, and Youth Program Specialist
    • Ensure strong staff mentorship and linkage to professional development opportunities
    • Cultivate culture of learning: plan and attend regular, ongoing trainings related to topics connected to transitional aged youth and youth mentorship including: supporting youth experiencing housing instability, positive youth development, trauma-informed care, and harm-reduction, etc. share learnings back with staff and organization.  
  • Manage California Reducing Disparities Project in collaboration with San Francisco Community Health Center. Grant supervision includes tracking data and collaboration with community partners. Attending meetings and convenings and supervising staff working on project.
  • Assist in: preparing and tracking youth drop-in program budget, grant writing and reporting, managing and tracking grant deliverables, ensuring grant and contract compliance.
  • Represent the Center in youth collaborations, which may include shared funding and/or programming, coordination of linkages and referrals, joint initiatives or advocacy, and participation in formal and information networks.
  • Maintain effective communication and relationships with program stakeholders, including program participants, collaborative partners and other service providers. Assist in engagement with representatives of city departments, funders and other key stakeholders.
  • Other duties assigned. Maintain a Tuesday through Saturday schedule with occasional work on evenings required.

Essential Qualifications and Experience

  1. Understanding of the needs of vulnerable LGBTQ communities, strategies to meet their needs, and ability to work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities.  
  2. Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice. A champion for building pathways for people not served by mainstream systems.  
  3. Minimum three years’ experience working in a leadership role in various settings which can include: youth services, community organizing, volunteer management, and/or program coordination.
  4. Minimum four years’ experience in working with LGBTQQ youth and demonstrated ability to work with transitional age youth 16– 24 with strong cultural humility regarding transgender and gender non-conforming youth, communities of color, homelessness and mental health.
  5. Strong supervision skills, at least two years’ experience with supervision of direct service staff in low threshold, harm reduction, and/or trauma programs preferred.  
  6. Ability to work within a harm reduction model and experience working on trauma informed programs as well as strong experience providing services addressing homelessness, violence, substance use, mental health, and criminal justice systems. 
  7. Strong interpersonal skills: excellent verbal and written communication, conflict resolution and de-escalation skills, ability to maintain confidentiality.  Excellent customer-service abilities. Ability to lead productive discussions among various stakeholders.
  8. Ability to work independently, collaboratively with supervisor or as part of a team in a fast-paced environment.  Experience working collaboratively with multiple agencies desired.
  9. Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems mandatory, Salesforce experienced desirable.   
  10. Fluency in English is required.  Bilingual or ASL skills highly desired. 
  11. Must have successful completion of criminal background screening and TB test clearance.

 

THE SF LGBT CENTER  
The mission of the Center is to connect our diverse community to opportunities, resources, and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by: 

     • Fostering greater opportunities for people to thrive 
     • Organizing for our future 
     • Celebrating our history and culture 
     • Building resources to create a legacy for future generations 

 

EQUAL OPPORTUNITY 
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute. 

 

APPLICATION PROCESS

Submit:

  • Cover letter expressing your interest  
  • Resume detailing experience/qualifications 

SF LGBT Center

1800 Market Street

San Francisco CA 94102

www.sfcenter.org

Email: jobs@sfcenter.org

Or fax to: (415) 865-5501

Please include: Youth Drop-In Program Manager in subject line 

 

NO PHONE CALLS PLEASE

DEADLINE: Open until filled. First round of applicants will be reviewed by December 1, 2018