Employment

The San Francisco LGBT Community Center has the following opening(s) at this time:

 

Open positions: 
Director of Economic Development Program
Financial Services Manager


JOB TITLE: Director of Economic Development Programs
REPORT TO:  Executive Director
STATUS:  Exempt/Full-Time
COMPENSATION: $90,000, full health insurance, paid leave

GENERAL SUMMARY: The SF LGBT Center seeks to hire a Director of Economic Development Programs. This position has overall responsibility for the department, including: team management, program development, budget management, outreach, external stakeholder relationship management, processes and systems for the department, and management of funding contracts and subcontractors.  The Director of Economic Development will oversee and supervise the following programs: Workforce and Trans Employment Programs, Small Business Program, and Financial Programs. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

ESSENTIAL JOB FUNCTIONS:
Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Employment Services Manager and Financial Services Manager as well as program staff during vacancies in program manager positions. Support program managers to:  

  • Provide direct supervision that ensures each staff member has ongoing support for direct service provision (including work with vulnerable clients) and community engagement
  • Create an individual work plan for each staff member that supports sustainable capacity for program deliverables and includes professional development strategies
  • Incorporate team leadership values in team functions and management

Program Development & Implementation:  Overall responsibility for developing all aspects of long and short-term program plans, strategies, program evaluation and department budget.  Department includes Employment Services, Trans Employment Program, Financial Services and Small Business Program. 

  • Lead program team(s) in developing, tracking and assessing annual program plans  
  • Lead program teams in creating outreach strategies and coordination of marketing, communication, and outreach with Director of Communications
  • Ensure alignment of programming with grant deliverables and program priorities
  • Ensure data collection and program evaluation that measure program impact and supports reporting requirements for grants and contracts
  • Maintain relationships with funders, collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives 

Fiscal Management & Fundraising:  Overall responsibility for developing annual program budgets and grant/contract budgets; responsibility for maintaining relationships with government, corporate and foundation funders; grant writing (with the support of consultant grant writers) and grant administration for the program. 

  • Develop annual program budget that aligns program needs with funding sources including restrictions and/or funding limitations
  • Serve as the lead for government contracts, including negotiation of contract deliverables and contract budgets, tracking and reporting of program performance metrics, and compliance with reporting
  • Serve as the liaison for corporate and foundation funders, including negotiation of contract deliverables and budgets, grant writing, and reporting
  • Track and monitor program and grant budgets, revise budgets as necessary to meet program deliverables

Other Related Duties:

  • Coordinate economic development program activities with other agency departments including resource development, grant writing, communications, data management, volunteer program, and other program teams
  • Serve as a member of the Center’s leadership team, including engaging the team in agency initiatives and projects
  • Other related duties as assigned

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities
  • Minimum of 3-5 years management experience
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social and economic justice
  • Preferred experienced in economic development program design and implementation, staff supervision, and program evaluation
  • Strong communication and interpersonal skills and ability to work both independently and within a team-oriented organizational structure
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively
  • Experience in managing teams and supervising staff with a wide range of work styles and a racial equity lens
  • Ability to work in a culturally-diverse and fast-paced environment
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook); experience with project management tools

THE SF LGBT CENTER 
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive
     • Organizing for our future
     • Celebrating our history and culture
     • Building resources to create a legacy for future generations

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS
Submit both resume and cover letter expressing your interest, experience, and qualifications to: 
The SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org
Email: jobs@sfcenter.org Or fax to: (415) 865-5501
 
Please include: Director of Economic Development Programs in subject line. 
NO PHONE CALLS PLEASE.
DEADLINE: Open until filled 
 

 

Job Title: Financial Services Manager
Report To: Director of Economic Development
Status: Exempt/Full-Time
Compensation: $60,000 full health insurance, paid leave

GENERAL SUMMARY: The SF LGBT Center’s Economic Development Team seeks an experienced Financial Services Program Manager. The candidate should approach the work with a racial equity lens and have experience supporting and managing staff with diverse communities with a wide range of needs and experiences. The candidate should exemplify our team leadership values that include:

  • Demonstrated commitment to racial equity and inclusion
  • Commitment to serve the most vulnerable (transgender/gender non-conforming people, people of color, people with disabilities, people who are marginally housed or homeless, unemployed and underemployed people, low-income people, etc.)
  • Accountability and transparency
  • Compassion and humility

The Financial Services Manager coordinates and supports the implementation of financial services programs with the support of the Director of Economic Development including our financial capability program, first time homebuyer program, and access to rentals program.  In addition, this position will work with the Director to ensure that all our Economic Development programs are building the economic security of our participants. 

This position reports to the Director of Economic Development and will be supervising two additional financial services staff as well as volunteers.  Overall responsibilities include staff supervision, training and development; supporting day to day programming, events, and client services (one-on-one sessions and workshops); working with the team and funders to set up program goals, budgets, and progress reporting. 

 

ESSENTIAL JOB FUNCTIONS:

Program Management:  Under the general direction of the Director of Economic Development, design and implement initiatives specifically tailored for trans/GNC/LGBTQ community members and that build the financial security of low- and moderate-income participants. These initiatives may include programming which bundle workforce development, economic security, and/or small business services.

  • Develop, track, and assess annual program plans for all financial services programs
  • Ensure alignment of programming with grant deliverables and program priorities
  • Ensure data collection and program evaluation that measure program impact and supports reporting requirements for grants, contracts, and federal oversight from HUD.
  • Lead collaboration for program outreach strategies with financial services team and marketing team including planning and coordinating outreach events; drafting of outreach materials
  • Maintain relationships with collaborative partners, professional networks, and other community groups supporting collaborative programs and activities, referrals, and initiatives (including Homeownership SF and other partner organizations)
  • Maintain overall communication with funders and grantors in this work, including the Mayor’s Office of Housing, HomeownershipSF and corporate funders.  
  • Support fundraising for the program, including maintaining relationships with funders, preparation of grant report and documents, and liaising with grantwriters to develop and submit grant proposals.  

 

Team Management:  Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise Financial Services Specialist(s) and Associate(s) as well additional financial services program staff, interns or volunteers that join the team as the program grows.

  • Provide direct supervision that ensures each staff member has ongoing support for direct service work , including tools to work with vulnerable clients and community engagement
  • Create an individual work plan for each staff supervised that supports sustainable capacity for program deliverables and includes professional development strategies
  • Provide internal trainings and arrange external trainings to support the professional development and build the capacity of team members in financial services

Program Delivery:  Work with the financial services team to support ongoing direct services and programs.

  • Provide individual services to program participants, including intakes and assessment, and follow-up services through financial coaching, rental counseling, or homebuyer counseling in line with National Industry Standards.
  • Assist clients in developing a budget and setting financial goals, and produce written action plans that support the course of action that promotes the clients' best interests or the clients' choices of action
  • Help clients in the implementation of their action plan, and provide ongoing casework support as needed
  • Provide information to clients, including, but not limited to: bankruptcy, collection action, court judgment, credit education, credit reports, housing issues, consumer protection laws, etc.  
  • Facilitate monthly workshops for our First Time Homebuyer Program: Budgeting and Savings, Managing Credit and Debt, Nuts and Bolts of Buying a Home
  • Facilitate monthly workshops for our Access to Rental Program: The Prepared Renter, Rental Readiness Workshop
  • Develop and facilitate additional workshops as needed to support participants in increasing their financial capability and knowledge on housing options and resources

Other Duties  Coordinate economic development program activities with other agency departments including resource development, grant writing, communications, data management, volunteer program, and other program teams.

  • Provide reports, statistics, written narratives, and other documentation to the Marketing and Development teams
  • Research and stay informed about emerging trends and strategies in in the financial services sector and housing sector
  • Participate in long-term program planning for the Economic Development Department which informs the long-term strategic goals of the SF LGBT Center
  • Other related duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ and allied communities.
  • Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, and economic justice.
  • Minimum three years' experience working in financial education, first time homebuyer programs, access to rentals, asset building, or other experience building the financial security of low- to moderate-income individuals. Also, specific knowledge of the Bay Area housing landscape is essential.
  • Must successfully pass NeighborWorks Certification within 6 months of hire. 
  • Knowledgeable on consumer protection laws, asset building, community economic development, financial empowerment principles. Familiarity with the concepts of behavioral economics highly desired. 
  • Demonstrated ability to work with a broad cross-section of the LGBT community.  Strong competence in transgender issues and culture is highly desired. 
  • Strong communication and interpersonal skills and ability to maintain confidentiality.
  • Ability to work both independently and within a team-oriented organizational structure.
  • Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
  • Experience in supervising staff with a wide range of work styles and a racial equity lens.
  • Ability to work in a culturally diverse and fast-paced environment.
  • Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook).  Salesforce proficiency highly desired. Experience with project management tools.
  • Availability on some weeknights and weekends, as some of our programs fall on evenings and some Saturdays.
     

THE SF LGBT CENTER 
The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center’s strategies inspire and strengthen our community by:

     • Fostering greater opportunities for people to thrive
     • Organizing for our future
     • Celebrating our history and culture
     • Building resources to create a legacy for future generations

EQUAL OPPORTUNITY
The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status or any other basis prohibited by statute.

APPLICATION PROCESS
Submit both resume and cover letter expressing your interest, experience, and qualifications to: 
The SF LGBT Community Center
1800 Market Street
San Francisco CA 94102
www.sfcenter.org
Email: jobs@sfcenter.org Or fax to: (415) 865-5501
 
Please include: Financial Services Manager in subject line. 
NO PHONE CALLS PLEASE.
DEADLINE: Open until filled