JOB TITLE: Director of Youth Services
REPORT TO: Deputy Executive Director
COMPENSATION: $90,000 annual salary; medical insurance, paid vacation, health and holidays included.
SCHEDULE: Monday – Friday, occasional evening and weekend work required.
SUMMARY: The Youth Services at the SF LGBT Center include structured group programming, crisis intervention, navigation & referral services, leadership development, a dedicated drop-in youth space, on-site individual and group mental health services (therapy/counseling/crisis management), and a Host Homes housing program that includes case management services. Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16-24. The program is rooted in community building, culturally-responsive, trauma-informed care and harm reduction models. A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.
Role Overview: The Director of Youth Services has oversight and responsibility for multiple programs and includes: team management and supervision, program development, outreach and evaluation, and management of department’s budget, funding contracts, external partnerships, systems/processes. This is a leadership position and the Director of Youth Services supports the SF LGBT Center’s organizational values that include a demonstrated commitment to racial equity and inclusion, commitment to serve the most vulnerable, and accountability and transparency.
ESSENTIAL JOB FUNCTIONS:
Team Management & Supervision: Model and cultivate a strong and healthy workplace culture with a whole-person approach to management and supervision. Directly supervise the Associate Director of Youth Programs, Youth Host Homes Program Manager, and the Mental Health Specialist as well as front-line program staff during vacancies in program manager positions. Support program managers to:
- Provide direct supervision that ensures each staff member has ongoing support for direct service provision (including work with vulnerable clients) and community engagement;
- Support de-escalation and conflict resolution;
- Create an individual work plan for each staff member that supports sustainable capacity for program deliverables and includes professional development strategies and;
- Incorporate team leadership values in team functions and management
Program Development, Implementation & Evaluation: Overall responsibility for developing all aspects of long and short-term program plans, strategies, outreach plans and program evaluation. Department includes drop-in, mental health, navigation/referral, housing, case management and leadership development programs.
- Lead program teams in developing, tracking and evaluating annual program plans;
- Lead program teams in creating outreach strategies and alignment of marketing, communication and outreach.
- Ensure alignment and compliance of programming with grant deliverables and program priorities;
- Ensure data collection and program evaluation that measures program impacts and supports reporting requirements for grants and contracts;
- Build, refine and/or maintain systems and processes that support client tracking, program protocols/procedures, and evaluation of outcomes;
- Establish and maintain relationships with collaborative partners, professional networks, and community groups supporting programs and activities, referrals, and initiatives.
Fiscal Management & Fundraising: Overall responsibility for developing annual program, government contract, and corporate/foundation budgets; government contract administration (programmatic), including maintaining relationships with government funders. Provide assistance in maintaining relationships with corporate and foundation funders and assist in grant writing (with the support of a grant writer).
- Develop annual program budget that aligns program needs with funding sources including restrictions and/or funding limitations. Ensure spending accordingly.
- Serve as the lead for government contracts, including negotiation of contract deliverables and contract budgets, tracking and reporting of program performance metrics, and compliance with reporting;
- Assist in liaising with corporate and foundation funders, including negotiation of grant deliverables and budgets, provide assistance to grant writing, and reporting.
- Track and monitor program and grant budgets, revise budgets as necessary to meet program deliverables.
Other Related Duties:
- Coordinate youth program activities with other Center departments including development and communications departments, volunteer program, and other program teams.
- Serve as a member of the Center’s executive leadership team, including engaging the youth team in agency initiatives and projects.
- Other duties as assigned.
- Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, gender, and economic justice. Understanding of the needs of vulnerable LGBT communities, strategies to meet their needs, and ability work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the LGBTQ+ and allied communities.
- Preferred minimum of 3-5 years management/supervision experience. Demonstrated ability to supervise staff with varied work and communication styles, and of diverse cultural backgrounds. Demonstrated ability to recruit and retain diverse staff and provide management of staff and program through a racial equity lens.
- Preferred experience in youth development and trauma informed services program design, implementation and evaluation. Mental health and/or Clinical background and/or experience highly desired.
- Strong communication and interpersonal skills and ability to work both independently and within a team-oriented organizational structure.
- Innovative and entrepreneurial approach, including solution-oriented approaches to complex issues. Strong foresight and strategic thinking skills preferred. Commitment to alternative organizational structures and leadership models that share power and decision making with team members effectively.
- Ability to build and maintain strong partnerships and work in a culturally diverse and fast-paced environment.
- Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook). Experience with project management tools and databases including an electronic health record system preferred.
Submit the following to email@example.com. Please include: Director of Youth Services in subject line.
- Cover letter expressing your interest
- Resume detailing experience/qualifications
NO PHONE CALLS PLEASE
Deadline: Position open until filled. Applicants will be reviewed on a rolling basis.